1. Introduction

Nazeel Real Estate (referred to in this policy as “Nazeel” or “we”) respects the privacy of visitors to its website https://nazeel-sa.com and of its customers. This policy explains what data we collect when you use the website, how we use and protect it, and your rights over it.

By using the website or submitting any of its forms, you agree to this policy. We follow the Personal Data Protection Law of the Kingdom of Saudi Arabia and its implementing regulations.

2. Data we collect

a) Data you provide

When you fill in one of the website's forms, we collect the information you type yourself:

Property listing form (owners): name, mobile number, district, property type, number of units, property age, map location link, property photos if attached, and your notes.
General contact form: name, mobile number, email and the subject of your message.
Careers form: name, mobile, email, field and years of experience, city, and the attached CV.

b) Data collected automatically

Like any website, the site and its analytics tools record technical data that is not directly linked to your identity:

Approximate IP address, device type, browser and operating system.
Pages visited, time spent and the source of the visit (search, ad or social platform).
Date and time of the visit.

We never collect bank card details or payment information through the website.

3. How we use your data

To reply to your request or enquiry and contact you about it.
To inspect your property and offer a suitable management and operations proposal if you are an owner.
To show suitable units and complete the leasing process if you are a tenant.
To review job applications and keep your file for suitable opportunities.
To improve the website and measure the performance of our marketing campaigns.
To comply with legal requirements in the Kingdom.

We do not use your data for any other purpose without your permission, and we do not send you marketing messages you didn't ask for.

4. Cookies

The website uses cookies to run some basic functions and to measure visits through analytics tools. You can delete or block these cookies at any time in your browser settings (Chrome, Safari, Firefox and Edge all allow this from their privacy menu).

Blocking cookies doesn't stop you browsing the website; it may only affect the accuracy of our internal statistics.

5. Google Ads and remarketing

We may advertise our services through Google Ads and other ad networks. These networks use cookies to show our ads to people who have visited our website before (remarketing) and to measure campaign results.

You can control this through:

Google ad settings: adssettings.google.com
Opt out of Google Analytics tracking: tools.google.com/dlpage/gaoptout

6. Third parties

We use trusted services that help us run the website and measure its performance, each with its own privacy policy:

Google Tag Manager and Google Analytics — to measure visits and browsing behaviour.
Google Ads — to measure advertising campaign results.
Google Maps — to show our office location on the contact page.
Metricool — to measure content performance and our social media accounts.
WhatsApp — if you choose to message us there, the conversation is subject to WhatsApp's privacy policy.
Hosting provider — to run the website and store its data on its servers.

We do not sell, rent or trade your personal data. It is shared only in the following cases:

With the Nazeel team, as far as needed to serve you.
With the service providers listed above, for operation and measurement purposes only.
When a competent government or judicial authority in the Kingdom makes a lawful request.

8. Data retention

Owner and tenant requests: for as long as we deal with you, and no more than five years afterwards for legal and accounting purposes.
Job applications and CVs: up to two years from the date of application, then deleted unless you ask otherwise.
Analytics data: according to the service provider's default retention periods.

9. Data security

We take reasonable technical and organisational measures to protect your data, including:

Encrypting the entire connection to the website with an SSL/HTTPS certificate.
Storing requests in a protected area of the server that cannot be reached from a browser.
Restricting access to requests to authorised staff only, through a password-protected dashboard.

However, no method of transmission over the internet can guarantee 100% security.

10. Your rights

Under the Kingdom's Personal Data Protection Law, you have the right to:

Be informed of why your data is collected.
Access a copy of the data we hold about you.
Correct your data if it is inaccurate or incomplete.
Delete it once it is no longer needed and there is no legal obligation to keep it.
Withdraw consent to the processing of your data at any time.

To exercise any of these rights, email us at info@nazeel-sa.com and we will reply within thirty days.

11. Children's privacy

Our services are aimed at adults, and we do not knowingly collect any data from anyone under 18. If we learn that data from this group has reached us, we will delete it as soon as it is verified.

12. Changes to this policy

We may update this policy from time to time to keep up with our services or legal requirements; the date of the last update appears at the top of the page. We recommend reviewing it now and then.

13. Contact us

For any question about your privacy or your data:

info@nazeel-sa.com
0566780235 (WhatsApp)
0115001447
Riyadh – Al-Taawun District – Abu Bakr Al-Siddiq Road – 1st Floor – Office 6

Commercial Registration: 1010653191 FAL Licence: 1200015014

Privacy Policy